When we talk about creating Web sites and online experiences, we talk about users. But there’s a debate simmering in the online and software communities about whom we as user experience professionals are really serving — and what we should call them.
As ubiquitous as they are, why do so many Web forms leave us frustrated with poor usability? Use these guidelines to reward users and meet your goals with your online forms.
What happens when a verbal thinker and independent creative has to work visually and collaboratively, racing against the clock? Read about my experience with this popular UX workshop.
Storytelling is so much a part of what I do — but without an understanding of craft, narratives can fall flat. Cindy Chastain shared tips for thinking like a storyteller during IxDA10.
I am secretly a wannabe information architect. I’m fascinated with the science behind user experience and design and love the thinking that goes into IA, even if my mind isn’t quite cut out for the rigorous organizational aspect to the job. But I still really enjoy reading IA blogs and articles, because I feel that [...]
